Privacy Policy
Last Updated: April 2026
At Credible Corporate Services Private Limited ("we", "us", "our"), we are committed to protecting the privacy of all individuals whose data we process. This policy explains how we collect, use, store, and protect your information in connection with our website and services.
01 Scope of This Policy
This policy covers two categories of data:
Website visitors — individuals who browse crediblecs.com
Clients and their employees — individuals whose data we process as part of delivering payroll, statutory compliance, and HR services.
02 Information We Collect
From website visitors:
Name, email address, phone number submitted via contact forms
Usage data collected through cookies and analytics tools
From clients and their employees (for service delivery):
Employee personal details: name, date of birth, PAN, Aadhaar number, bank account details, UAN, PF/ESI numbers, salary details, and attendance records
Business details: GST number, CIN, registered address, authorized signatory details
We collect only what is necessary for the purpose stated. By submitting your information on our website, you consent to the collection and use of your data as outlined in this Privacy Policy.
03 How We Use Your Information
We use your data for the following specific purposes:
Name & email — Responding to inquiries and sending compliance updates
Phone number — Calling for compliance audit scheduling and service delivery
PAN, Aadhaar, bank details — Payroll processing and statutory filings (PF, ESI, PT, TDS)
UAN / PF / ESI numbers — Monthly ECR filings and compliance reports
Business details — Registrations, filings, and audit submissions
We do not use your personal data for marketing without your explicit consent.
05 Sensitive Personal Data
We handle Sensitive Personal Data (SPD) including Aadhaar numbers, PAN, bank account details, and salary records. This data is:
Transmitted using TLS 1.2 or higher encryption
Stored on secure servers with AES-256 encryption
Accessible only to authorised personnel under role-based access controls
Never shared for purposes other than statutory compliance delivery
06 Data Retention
We retain personal data for the duration of the service engagement and for the statutory retention periods mandated by applicable law (e.g., 8 years under PF regulations, 5 years under Income Tax Act). On termination of services, data will be securely returned or deleted upon written request, subject to legal retention requirements.
07 Compliance with DPDP Act 2023
We are committed to compliance with the Digital Personal Data Protection Act 2023 (DPDP Act). We process personal data only for lawful purposes with appropriate consent or legitimate interest. You have the right to file a complaint with the Data Protection Board of India under Section 15 of the DPDP Act.
09 Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of data (subject to statutory retention obligations)
Withdraw consent for non-essential processing
File a grievance with our Grievance Officer
10 Data Breach Protocol
In the event of a personal data breach, we will notify affected parties and, where required, the Data Protection Board of India, within the legally mandated timeframe.
11 Grievance Officer
For any data-related concerns, please contact:
Grievance Officer — Credible Corporate Services Private Limited
#117/1, Habibullah Road, T. Nagar, Chennai – 600017
We will respond to all grievances within 30 days of receipt.
12 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and recommend reviewing their individual privacy policies.
13 Changes to This Policy
We may update this policy periodically. The "Last Updated" date at the top of this page will reflect any changes. Continued use of our website or services after any update constitutes acceptance of the revised policy.
The information provided on this website is for general informational purposes only and should not be construed as legal advice. For specific legal guidance, we recommend consulting a qualified professional.
